Join the TruCrew

JOIN THE FAM!

We started TruTravels because we wanted to do something we enjoy and work with people we love. So, we have tried our best over the years to make Tru a fun place to work and only hire cool, energetic, good-humoured and awesome people. As a result, the Tru Family is made up of some of the most amazing people on the planet who love working with each other and love what they do. We honestly believe that if we are not all enjoying our jobs then we would be unable to deliver the sort of top-notch experiences and service we provide to our TruTravellers day in day out. Check out the about us section for more info on Tru in general.

Big group of travellers having fun outside in front of a boat in Thailand

Group photo of TruCrew in front of blue building holding red and yellow TruTravels sign

We have operations in many countries over the world so if you want to live in paradise and work for a fun, caring and fast-growing company, you have a passion for travel, and can bring something amazing to the table then check out the available roles we have below:

BECOME A TRUHEREO AMBASSADOR

Sales Ninja - UK HEAD OFFICE

SALES NINJA

Location: South West London - TruTravels Head Office

Starting: November 2021

We are looking for a person to join our team in the UK. Someone who is passionate about travel and wants to use their experience in sales to put people on our life-changing experiences all over the globe. As travel bounces back post COVID-19 we are looking for someone who is confident in their ability to provide confidence and excitement to travellers who are about to travel out to destinations.

What you’ll do

You’ll be are our connector, creating that first and lasting impression on all customers. You’ll offer relentless customer service by building relationships with our travellers with the aim to simplify life and offer a hassle free booking service. Your knowledge and passion creates a bond with travellers that leaves them feeling confident and excited for their adventure of a lifetime.

This will consist of:

Being our front line & providing relentless customer service. This will be over the phone, via email or on our live chat services.
Securing the bag and getting travellers on the most epic tour for them.
Liasing with our operations team to secure last minute tour requests.
Providing a smooth, stress-free pre-tour experience for our customers by sending them all relevant tour information and answering any questions they may have.
Keeping on top of enquiries and ensuring a high conversion rate.
Having a firm understanding of how the team is performing both on a weekly and monthly basis versus the targets set and working with your team to reach your goals.
Working closely with the marketing team to ensure the relevant sales message is spread far and wide across socials.
Making sure key sales messages are projected through our marketing team to our audience.
Learning, learning & learning! We’re always trying to better ourselves and everyone in the team so we want you to be confident in suggesting better efficiencies for the team.

What you need to be:

Passionate about travel
Well travelled with a strong knowledge on the destinations we operate in
An excellent communicator with strong verbal and written skills
Comfortable in speaking to anyone
Experienced in travel sales
Driven by sales and able to reach & exceed targets
Flexible to adjust to changing circumstances
A team player who is happy to assist in other areas of the business when required

What’s in it for you:

Competitive base salary
Attractive commission package
A tight team culture where your ideas will be at the forefront of driving the business
Opportunity to grow quickly in the business as we grow our team

APPLY HERE

SOCIAL MEDIA & MARKETING EXECUTIVE - UK HEAD OFFICE

SOCIAL MEDIA & MARKETING EXECUTIVE

Location: South West London - TruTravels Head Office

Starting: October 2021

Do you want to work in one of the best industries in the world? With one of the best teams in the world? We’re looking for the newest member of the TruCrew, someone who wants to be at the forefront of who we are as a brand. We’re looking for a Social Media / Marketing Executive.

What you’ll do

You’ll give it your all. You’ll use your talent, passion and ambition to help spread the word of TruTravels far & wide. You’ll think outside of the box and bring new, fun, innovative ideas to the table to develop our vision to change more lives through travel. You’ll have the passion to seek out opportunities for learning, development and growth to better yourself and to better us. Ultimately, you’ll work with our already awesome marketing team keeping us at the cutting edge of all things content. You’ll work with a brilliant team to handle all things social whilst learning what it’s like to work for one of the best places to work in travel!

This will consist of:

Developing creative and engaging social media content strategies as well as contributing ideas to overall marketing strategy.
Overseeing, planning and delivering content across different platforms using scheduling tools such as Creator Studio & Tweetdeck.
Managing the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, Tiktok and YouTube, whilst switching up and adapting content to suit different channels.
Creating engaging content that can be used across multiple social channels.
Being open and keen to learn what our customers want by conducting research via our platforms.
Getting our existing/new customers talking! Responding to social media posts and developing discussions.
Monitoring, tracking, analysing and reporting on performance on social media platforms using tools such as Google Analytics and Facebook insights.
Keeping up to date with the latest trends and techniques to optimise our already great content and how to measure this activity.
Having creative ideas and improvements to help us further our brand’s social presence.
Setting targets to increase brand awareness and increase customer engagement.
Understanding the importance of SEO and blog writing and have the ability to create engaging, yet on-brand blog posts.
Using initiative & entrepreneurial thinking to generate and put forward ideas to help grow the brand. Creative campaigns, brand partnerships etc...

What you need to be

Passionate about travel
Confident in the understanding of social media and the inner workings of individual platforms with some experience at growing channels and brand awareness.
Organised & efficient with the ability to stay on top of your schedule and plan social content in advance.
Comfortable using data to help present performance to senior management as well as using it to help drive our decisions moving forward.
Able to work unsupervised, show strong initiative & a good critical thinker.
Experienced in managing social media channels and passionate about creating the best content possible.
Flexible to adjust to changing circumstances and to work alongside the rest of the marketing team
Have a strong understanding of algorithms and optimisation of social content
Forward thinking and have the ability to strategically plan creative content that is both on trend and relative.
A team player who is happy to learn and grow within the marketing team
A cool & easy going person who will fit in with the chilled environment and fun atmosphere which we like to promote at Tru.

What’s in it for you

Competitive salary
Opportunity to travel a lot both across the UK & internationally
A tight team culture where your ideas will be at the forefront of driving the business
Opportunity to take ownership of something and develop your skills.
Opportunity to grow quickly in the business as we grow our team
Fun! We can’t expect to deliver the best travel experiences on the planet if our team are not enjoying themselves. So, we do our best to make our small company the most fun place to work possible for all the Tru Fam!

So if you're up for an adventure and eager to learn what we are all about, then why not give it a shot?!

APPLY HERE

Full-Time Marketing Internship - UK HEAD OFFICE

Group photo of TruCrew at summer session party wearing colourful flowers and sunglasses

FULL-TIME MARKETING INTERNSHIP

Location: South West London – TruTravels Head Office

Starting: Summer 2021

What we are looking for…

We are looking for young, passionate people who want to break into the travel industry to join the team at our Head Office.

We need fun, ambitious, organised people who really want to learn about and get involved with all aspects of the tour business. You would need to be available to live and work in London/Surrey for a minimum of 6 months. No previous experience is required as we believe everyone needs to start somewhere! This is a full-time role and at TruTravels we believe in supporting our team and growing from within so this is a great opportunity for you. Who knows where it could lead to!

Duties:

Basic Admin Tasks
Assistance in running our Social Media channels.
Customer Enquiries
Content writing
Much more

So if you’re up for an adventure and eager to learn what we are all about, then why not give it a shot?!

Make sure to take some time with your application in order to stand out and let us know how fab you are! 😀

**This is an unpaid internship**

APPLY HERE

Full/Part-Time Graphic Design Internship - UK HEAD OFFICE

GRAPHIC DESIGN INTERNSHIP

Location: South West London - TruTravels Head Office

Starting: Summer 2022 *This position has been filled for 2021*

What we are looking for...

We are looking for a creative and passionate Graphic Design Intern who wants to break into the travel industry to join the team at our Head Office. This is a fantastic opportunity for an ambitious individual to apply their creativity to a range of mediums. The right person will assist the Creative Brand Manager and Marketing team. You would need to be available to live and work in London/Surrey for a minimum of 3 months. No previous experience is required as we believe everyone needs to start somewhere! This could be a full or part-time role and at TruTravels we believe in supporting our team and growing from within so this is a great opportunity for you. Who knows where it could lead to!

Responsibilities

Design and produce creative content for an evolving and broad range of digital mediums (website, email, social media, advertising & any print work) using our style and tone of voice, either from scratch or building off of existing artwork from the Creative Brand Manager
Work closely with the marketing team
Work to enhance our website and suggest new designs for our pages
Deploy all email designs in email platform (we're currently using MailChimp, moving to Marketo)
Content management and publishing web content

Requirements

Portfolio/ Examples of work
Well organised with experience working in a team or project environment
Great communication skills and a good team player
A passion for graphic design
Confident in
Illustrator
Photoshop
InDesign
Lightroom is a plus*
Any video editing/animation is a plus*

*This is an unpaid internship*

So if you're up for an adventure and eager to learn what we are all about, then why not give it a shot?!

Make sure to take some time with your application in order to stand out and let us know how fab you are!

APPLY HERE

GROUP LEADER - EUROPE

A group of six in Greece standing by Santorini's famous white houses with a view of the mountains in the background at sunset in Oia

GROUP LEADER

Location - Greece & Croatia

Introduction - We are currently looking for awesome, motivated individuals to join us for the summer 2021 season as our first generation of Travel Ninjas in Europe! The successful applicants/chosen ones will be welcomed into the TruFam and help establish our brand in Europe by running one-of-a-kind group tours in Croatia or Greece.

Role/Duties - Your role will be to help give our TruTravellers the experience of a lifetime as you show them around the Mediterranean. You will ultimately be responsible for ensuring that each and every group member has the time of their lives, while going over and above to make sure they are comfortable, safe, and happy. You will become everyone’s best friend in the group, be in charge of entertaining, coordinating, guiding, and making sure things go smoothly!

As well as looking after customers and keeping them entertained you will be knowledgeable about the culture, customs and history relating to all of our destinations and constantly serve as a resource and source of knowledge. You will also continually communicate with the group - managing their expectations and ensuring they are aware of the day-to-day plans, activities, and movements.
At TruTravels being a travel ninja is 24/7. We want our leaders to enjoy hanging with the groups in the evenings - showing them the best nightlife and taking them to the best restaurants in the evenings that cater to everyone’s needs.
You will be taking part in a number of activities including snorkelling, city tours, viewpoint hikes, boat trips, and a myriad of other things, so you must be reasonably active and not scared to get involved with the activities.
There are some admin elements to the job such as keeping track of expenses, sending welcome emails prior to the trip, staying in contact with groups, engaging on social media, and getting in reviews after the tour (a super important part of the job!)
Generally helping to promote TruTravels and it’s products through social media and always acting in a way that always enhances and protects TruTravels excellent reputation (whether on or off tour!)

Requirements - Who we’re looking for

You must be a fluent English speaker and have basic language skills in the mother-tongue of the country you are hired to lead in (Croatia or Greece)
Fun individuals with a great sense of humour
Self motivated, energetic, responsible, organised, trustworthy, hard working individuals
Must be confident in speaking in front of a large group of people and leading them by yourself (generally a maximum of 20 people but could be more)
You must be a “people person”. You love people and have a natural ability to relate to and build relationships with individuals from all walks of life. We can teach you the skills but you must have the right attitude and be willing to go over and above to provide customers with the best experience of their lives and further the company's growth and reputation.
As part of the work is of course travel, you MUST have a passion for travel! And should have plenty of travel experience, especially within Europe.
Responsible individuals who can have fun / let loose while exhibiting self-control and maintaining the ability to deal with any emergency situation
People who want to be part of something special from the beginning and help us grow our foothold and reputation in Europe
Overall dedicated people who want to enjoy life and work simultaneously

Benefits - What’s in it for you?

Opportunity to grow with a fun, young, promising company
Enjoy free travel and the opportunity to attend special staff events
Live to work - don’t work to live.
Create life-long friends and join the Tru-Fam - young and ambitious travelers who love to have fun.
Excellent references, referrals and experience for CV & portfolio
Probably the best experience of your life and the opportunity to do what you love for a living…(priceless)

APPLY HERE

GROUP LEADER - LATIN AMERICA

A girl floating in a clear turquoise pool in Mexico

Group Leader

Location: Colombia, Peru, Mexico, and Costa Rica

We are currently looking for awesome, motivated individuals to join us in four countries in Latin America - Colombia, Peru, Mexico, and Costa Rica. As a team we are a close knit bunch who live and operate in 9 countries across Southeast Asia (and now Latin America!) The successful applicants/chosen ones will be living, working and partying alongside us here and welcomed into the Tru Fam.

Role/Duties - Your role will be to help give our TruTravellers the experience of a lifetime as you show them around paradise! Taking groups of young travellers (18-30 something) along our itineraries in your chosen destinations. You will ultimately be responsible for ensuring that each and every group member has the time of their lives, going over and above to make sure they are comfortable, safe and happy. You will become everyone’s best friend in the group, be entertaining, the star of the show throughout the tour and also generally be awesome!

As well as looking after customers and keeping them entertained you will have to inform them about the culture, customs and history relating to all of our destinations. You will also keep them informed on day to day plans and activities.

Show them the best night spots and take them to the best restaurants in the evenings to cater to everyone’s needs.

You will be taking part in a number of activities from jungle hikes and ziplining to boat trips, snorkelling and lots of other things, so you must be reasonably active and not scared to get involved and try new activities.

There are some paperwork elements to the job such as keeping track of expenses, sending welcome emails and staying in contact with groups and also getting reviews in (a super important part of the job!)

Generally helping to improve marketing reach of company through social media and always acting in a way to enhance and protect Tru’s excellent reputation.

Requirements - Who we’re looking for

Fluent Spanish speakers who can comfortably speak English (these are both essential!)
You have a great sense of humour and fun.
Self motivated, energetic, responsible, organised, trustworthy, hard working individuals– these attributes are extremely important.
Must be confident in speaking in front of a large group of people and leading them by yourself (maximum 20 people at a time)
People who like people and can get along with and build relationships with people from all walks of life “People people” - We can teach you the skills but you must have the right attitude and be willing to go over and above to provide customers with the best experience of their lives and further the company's growth and reputation.
As part of the work is of course travel, you MUST have a passion for travel! And should have plenty of travel experience, especially within Latin America!
Individuals with self-control / responsibility
People who want to be part of something special and help us continue to grow
Overall dedicated people who want to enjoy life and work simultaneously

Benefits - What’s in it for you?

Excellent references, referrals and experience for CV & portfolio
Opportunity for future employment if excellent performance
Enjoy free travel with groups around Latin America (see all the best places for nothing)
Regular parties and special events
Join a family of fun & ambitious people
Probably the best experience of your life and the opportunity to do what you love for a living… (priceless)

APPLY HERE