TruTravels Jobs

GROUP LEADER - EUROPE

Location: Europe

Starting: April 2025

We are currently looking for awesome, motivated individuals to join us in Europe. As a team we are a close knit bunch who live and operate in Europe! The successful applicants/chosen ones will be living, working and partying alongside us here and welcomed into the Tru Fam.

Roles/Duties:

• Your role will be to help give our TruTravellers the experience of a lifetime as you show them around paradise! Taking groups of young travellers (18-30 something) along our itineraries in Europe. You will ultimately be responsible for ensuring that each and every group member has the time of their lives, going over and above to make sure they are comfortable, safe and happy. You will become everyone’s best friend in the group, be entertaining, the star of the show throughout the tour and also generally be awesome!
• As well as looking after customers and keeping them entertained you will have to inform them about the culture, customs and history relating to all of our destinations. You will also keep them informed on day to day plans and activities.
• Show them the best night spots and take them to the best restaurants in the evenings to cater to everyone’s needs.
• You will be taking part in a number of activities from hikes, snorkelling and boat trips etc so you must be reasonably active and not scared to get involved and try new activities.
• Make sure the customers stay safe and follow all local health and safety guidelines.
• There are some paperwork elements to the job such as keeping track of expenses, sending welcome emails and staying in contact with groups and also getting reviews in (a super important part of the job!)
• Generally helping to improve the marketing reach of the company through social media and always acting in a way to enhance and protect Tru’s excellent reputation.

Who are we looking for?

• Group leaders who can communicate with our Trutravellers and Operations in Europe. We are looking for leaders across our Europe Products, if there's one particular tour you are interested in applying for make sure to be clear in your application and why you'd be best suited to that specific tour!
• Must have a European Passport
• Massive plus if you could speak Greek, Croatian, Italian
• Must be a qualified tour guide and have a great sense of humour and fun.
• Self-motivated, energetic, responsible, organised, trustworthy, hard-working individuals– these attributes are extremely important.
• Must be confident in speaking in front of a large group of people and leading them by yourself (maximum 20 people at a time)
• People who like people and can get along with and build relationships with people from all walks of life “People’s people” - We can teach you the skills but you must have the right attitude and be willing to go over and above to provide customers with the best experience of their lives and further the company's growth and reputation.
• As part of the work is of course travel, you MUST have a passion for travel! And should have plenty of travel experience, especially within Europe!
• Individuals with self-control
• People who want to be part of something special and help us continue to grow
• Overall dedicated people who want to enjoy life and work simultaneously

What’s in it for you?

• Excellent references, referrals and experience for CV & portfolio
• Opportunity for future employment if excellent performance
• Enjoy free travel and accommodation with groups around Europe
• Regular parties and special events
• Join a family of fun & ambitious people
• Probably the best experience of your life and the opportunity to do what you love for a living…(priceless)

If you think you have got what it takes and are serious about joining our TruCrew, please apply via the button below. Good luck!

Product Coordinator

Location: Kingston Upon Thames

Role: Hybrid (in office three days a week)

Start Date: March 2025

What we’re looking for:

Are you passionate about travel, adventure and creating life-changing experiences? We're seeking a dynamic and attention-to-detail orientated Product Coordinator to join our team at TruTravels in Kingston. The successful applicant would be able to commute easily to the office 3 times a week. You need to be someone who loves doing competitor analysis, researching new destinations and wants to combine their love of travel with work!

Who we are:

We’re TruTravels and we’re a tour operator with a difference… We don’t do average. We only do mind-blowingly awesome. Our trips simplify life by including all accommodation, activities and transport, creating a hassle-free travel style where everyone has the same experience. Our customers spend more time having fun and less time worrying about budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family. In a nutshell, we offer life-changing experiences. Game-changing travel. Our TruFamily is what makes us Tru. Joining the TruCrew offers opportunities for growth, incredible experiences and learning whilst working in a fun, dynamic environment.

What you’ll do:

You’ll be our product expert, knowing each tour inside out! As well as being responsible for creating and maintaining accurate tour details and helping create new adventures.

Supporting the Head of Product, you’ll be delivering life changing group experiences across the entire tour portfolio and working closely with various teams worldwide to bring these tours to life.

A passion for travel is essential!

Responsibilities:

Product & Market Research:

• Competitor analysis for any new touring destinations and review our current programme of tours on a regular basis
• Collate and analyse performance data on a regular basis to suggest improvements where necessary
• Assist the Head of Product with researching and determining new opportunities
• Work with multiple teams to help create exciting tour itineraries for our customers
• Attend trade shows, as necessary, to gather as much information on trending destinations and potential routes for new TruTravels destinations

Content & Systems:

• Build any new product into all applicable systems & prepare training documents for other internal departments
• Maintain all tour content across multiple platforms
• Ensure pre departure packs and customer day to day itineraries are created for new tours and are accurate for all our current product, keeping them updated with any amendments to tours
• Ensure all content in the brochure is up to date and accurate ready for yearly production
• Work with the Marketing team to source media and content, as well as uploading and auditing tour images
• Provide accurate content for all new tours, in coordination with Marketing

Requirements:

• Prior experience working in a similar role or within the travel industry is preferred
• Passionate about travel, with a strong knowledge of both our destinations and keeping up with global travel trends
• Quick learner and competent around new systems
• Team-oriented with a willingness to collaborate across departments and contribute to various aspects of the business
• Ability to create exciting tour content is helpful, but not essential
• Ambitious and keen to develop both within the role, and the wider business

What we’re looking for:

• Excellent attention to detail
• Hard-working individual
• Eager and willing to learn
• Fluent in English
• Proactive, Self-motivated, responsible, organised, trustworthy, hardworking individuals

To apply please e-mail Roxanne at recruitment@trutravels.com with a cover letter and your CV explaining why you are the perfect person for this role.

If you do not hear from us within three weeks of submitting your application, please note that your application has been unsuccessful.

Only candidates progressing to the next stage will be contacted.

Title: Accounts Payable Assistant – Bali, Indonesia

Location – Bali, Indonesia

Role - Hybrid

Start date: March 2025

Are you passionate about travel, adventure, and love accounts? We're seeking a dynamic and attention to detail orientated Accounts Payable Assistant to join our team at TruTravels in Bali. In this role, you'll be performing accounting and clerical tasks that are related to accounts payable transactions. Your duties include but are not limited to receiving and logging invoices, maintaining and updating an accounts payable ledger and generating financial statements and reports as well as being across tax laws. We’re looking for someone who is proactive, passionate about accounts and wants to combine their love of travel with work!

The successful applicant will be based in Bali.

Who we are:

We’re TruTravels and we’re a tour operator with a difference… We don’t do average. We only do mind blowingly awesome. Our trips simplify life by including all accommodation, activities and transport, creating a hassle-free travel style where everyone has the same experience. Our customers spend more time having fun and less time worrying about budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family. In a nutshell, we offer life changing experiences. Game changing travel. Our TruFamily are what makes us Tru. Joining the TruCrew offers opportunities for growth, incredible experiences and learning whilst working in a fun, dynamic environment.

What you’ll do:

Responsibilities:

• Working alongside our operations, bookings and Travel Ninjas team in the UK and Asia
• Reconciling the company’s bank statements and bookkeeping ledgers
• Completing analysis of the employee expenditures
• Managing income and expenditure accounts
• Generating the company’s financial reports using income and expenditure data
• Keeping a check on the company’s finances based on financial status
• Filing and remitting taxes and other financial obligations
• Handling general account queries
• Maintaining a record of all receipts and payments
• Acting as a point of contact for all internal and external financial issues
• Initiating and managing financial and accounting software used

Requirements:

• Proven experience in accounts payable
• Working knowledge of general accounting procedures
• IT literacy, including knowledge of various accounting software programs
• Strong organisational skills, as they typically handle high volumes of invoices
• Excellent communication skills, including the ability to actively listen to others and relay information clearly
• Attention to detail
• The ability to build effective relationships with suppliers and creditors
• Ability to work independently as well as in a team, prioritise tasks and meet deadlines in a fast-paced environment.
• Self-motivated, responsible, organised, trustworthy and hardworking

To apply please e-mail Roxanne at recruitment@trutravels.com with a cover letter and your CV explaining why you are the perfect person for this role. You can also fill in the form attached :)

If you do not hear from us within three weeks of submitting your application, please note that your application has been unsuccessful.

Only candidates progressing to the next stage will be contacted.

Graphic Designer

Location: Hybrid (3 days a week in Kingston Office)

Position Type: Permanent

Start Date: Early 2025

What you’ll do:

You’ll use your talent, passion and ambition to help bring the best creativity to match our incredible trips. You’ll think outside of the box and bring new, fun, innovative ideas to the table to develop our vision to change more lives through travel. You’ll have the passion to seek opportunities for learning, development and growth to better yourself and us. Ultimately, you’ll work with our already awesome marketing and creative team keeping us at the cutting edge of all things design and visual.

Who we are:

We’re TruTravels, a travel company offering mind-blowingly awesome experiences. Our trips simplify life by including all accommodation, activities and transport, creating a hassle-free travel style designed to give young people the most amazing experiences of their lives. Our customers spend more time having fun and less time worrying about budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family.

What we are looking for...

We are looking for a creative and driven individual looking to work as an in-house graphic designer within the travel industry at our Head Office in Kingston. This is a fantastic opportunity for an ambitious individual to apply their skills and knowledge to a range of creative disciplines within digital media. This person will take a lead on all graphic design and web content whilst assisting in relaying our overall brand vision and core values across social media, web development, digital marketing and throughout all marketing efforts through visual branding.

Responsibilities:

• Be confident in putting forward new creative ideas to the team and help develop the TruTravels branding through an ever-changing market by consistently evolving and elevating our visual output.
• Design and produce content for a range of digital assets (website, email, social media, advertising & any print work) using the brand's style and tone of voice.
• An ability to build on and enhance existing artwork and come up with creative new ideas to elevate the brand further.
• Take an interest in marketing - working closely with the marketing team.
• Work to enhance our website and suggest new designs for our pages (existing interest in UX/UI is great)
• An ability to think creatively, contributing to the brand’s growth in image and media presence.
• Ensure that all work is created to an exceptionally high standard on deadline and on brand.

What you’ll need to be:

• Organized & efficient with the ability to stay on top of your schedule
• Forward-thinking and have the ability to strategically create engaging visual content that is both on-brand and relative alongside our social media manager
• Confident in web design and maintenance.
• Proficient in Adobe Creative Cloud, namely: Illustrator, Photoshop & InDesign
• Experience with Lightroom *Experience in video editing is a plus.
• Well organised and a good team player.

To apply please e-mail Roxanne at recruitment@trutravels.com with a cover letter and your CV explaining why you are the perfect person for this role.

If you do not hear from us within three weeks of submitting your application, please note that your application has been unsuccessful.

Only candidates progressing to the next stage will be contacted.