TruTravels Jobs

Please note: this role is hybrid and partially based in Brisbane, Australia

We are looking for a person to help grow our brand in Australia & New Zealand. Someone who is passionate about travel and wants to use their experience in sales to put people on our life-changing experiences all over the globe. As we grow as a business after the significant bounce back post-pandemic we are looking for someone confident in their ability to provide confidence and excitement to our agency partners to put their customers on the best tours out there.

Who we are:

We’re TruTravels and we’re a tour operator with a difference… We don’t do average. We only do mind-blowingly awesome. Our trips simplify life by including all accommodation, activities and transport, creating a hassle-free travel style where everyone has the same experience. Our customers spend more time having fun and less time worrying about budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family. In a nutshell, we offer life-changing experiences. Game-changing travel.

What you’ll do:

You’ll be our voice! The preacher of our why! You’ll create connections and build relationships with people that can help us influence and inspire more people to live the dream and do some good whilst having the time of their lives. Your personality will be infectious and will need to replicate our brand. You’ll be laid back, funny and can spark conversation in any room.

This will consist of:

Identifying opportunities for new partnerships with different types of partners in Australia & New Zealand.

Nurturing our existing partnerships to maximise their potential.

Pitching our new lines of products to agency partners across the globe and signing up more partners.

Creating marketing plans with partners both in-store and online to ensure our products gain prominent placements with their audience.

Providing training to agents both in person and remotely on all TruTravels products whilst highlighting key USPs.

Thinking creatively and keeping up to date with market trends to build strong campaigns & incentives with partners.

Influencing & Inspiring our growing team of Brand Ambassadors to help grow their audience and sales.

Understanding what makes our products stand out and thinking of new ways to help get this across to agents & customers.

Handling any booking issues with our partners in your regions.

Having a solid understanding of the recruitment cycle of each different partner to make sure new employees are introduced to our products.

Working with our Global Commercial manager to redesign the way we train our partners as the world becomes more remote-focused.

What you need to be:

Passionate about travel

Confident in presenting in front of all types of people

An excellent networker with strong verbal and written communication skills

Comfortable using data to help present performance to senior management as well as using it to help drive our decisions moving forward

Willing to travel as part of your role and spend time away from home both domestically & internationally (covered by TruTravels)

Driven by sales and able to reach & exceed targets

Flexible to adjust to changing circumstances

Holder of a full AU driver's license

Willing to travel and spend time on the road visiting partners

Able to manage and motivate a team of brand ambassadors

Willing to potentially build a team around you

A team player who is happy to assist in other areas of the business when required

What’s in it for you:

Competitive base salary

Attractive commission package

A tight team culture where your ideas will be at the forefront of driving the business

Opportunity to grow quickly in the business as we grow our team

To apply please e-mail charlie@trutravels.com and james@trutravels.com with a cover letter explaining why you are the perfect person to help take our business to the next level. Or fill out the form attached and we will get in touch!

Location – Europe

Starting Date - August

Are you passionate about travel, adventure and have experience in Operations? We're seeking a dynamic and attention to detail-orientated European Ops Manager to join our team at TruTravels. In this role, you'll be dealing with the design and control of business and supplier relations. Your duties will include but are not limited to conserving quality control and safety measures as well as analyzing and improving organizational processes. We’re looking for someone who is proactive, passionate about supplier relations and wants to combine their love of travel with work! The successful applicant will be based in UK/Europe.

Who we are:

We’re TruTravels and we’re a tour operator with a difference. We don’t do average. We only do mind blowingly awesome. Our trips simplify life by including all accommodation, activities, and transport, creating a hassle-free travel style where everyone has the same experience. Our customers spend more time having fun and less time worrying about budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family. In a nutshell, we offer life changing experiences. Game changing travel. Our TruFamily are what makes us Tru. Joining the TruCrew offers opportunities for growth, incredible experiences and learning whilst working in a fun, dynamic environment.

What you’ll do:

Responsibilities:

• Working alongside our operations, bookings and Travel Ninjas team in the UK and Asia.
• Completing analysis of the employee & personal spending.
• Working closely with our Suppliers to build new or develop working relationships.
• Monthly KPI reports for supplier performance.
• Weekly/Monthly meetings with the team and management.
• Implement action plans to improve and develop any underperforming supplier scores.
• Work closely with the product team to help with new & current product development.
• Negotiation of rates with new and current suppliers.
• Helping the company to promote high morale and communicate the company’s operating policies, customer issues and safety measures.
• Annual contracting and date blocking with Suppliers or DMC’s.
• Contract terms and conditions with suppliers or DMC’s.
• Travel to new product destinations for trial tours or R&D trips.

Requirements:

• Preferred experience in Operations.
• Excellent critical thinking and problem-solving skills
• Good leadership qualities with the ability to provide direction.
• Must be able to travel at short notice for extended periods.
• Strong organizational skills, as they typically handle high volumes of invoices.
• Excellent communication skills, including the ability to actively listen to others and relay information clearly.
• Attention to detail.
• The ability to build effective relationships with suppliers and other team members.
• Ability to work independently as well as in a team, priorities tasks, and meet deadlines in a fast-paced environment.
• Self-motivated, responsible, organized, trustworthy and hardworking.

What’s in it for you?

• Competitive salary.
• An amazing team culture.
• Opportunity to grow in the business as we grow our team.
• Regular special events and incentives.
• Travel for work.
• Probably the best experience of your life and the opportunity to do what you love for a living…(priceless)

To apply please e-mail Roxanne at recruitment@trutravels.com with a cover letter explaining why you are the perfect person for this role.

GROUP LEADER - EUROPE

Location: Europe

Starting: June 2024

We are currently looking for awesome, motivated individuals to join us in Europe. As a team we are a close knit bunch who live and operate in Europe! The successful applicants/chosen ones will be living, working and partying alongside us here and welcomed into the Tru Fam.

Roles/Duties:

• Your role will be to help give our TruTravellers the experience of a lifetime as you show them around paradise! Taking groups of young travellers (18-30 something) along our itineraries in Europe. You will ultimately be responsible for ensuring that each and every group member has the time of their lives, going over and above to make sure they are comfortable, safe and happy. You will become everyone’s best friend in the group, be entertaining, the star of the show throughout the tour and also generally be awesome!
• As well as looking after customers and keeping them entertained you will have to inform them about the culture, customs and history relating to all of our destinations. You will also keep them informed on day to day plans and activities.
• Show them the best night spots and take them to the best restaurants in the evenings to cater to everyone’s needs.
• You will be taking part in a number of activities from hikes, snorkelling and boat trips etc so you must be reasonably active and not scared to get involved and try new activities.
• Make sure the customers stay safe and follow all local health and safety guidelines.
• There are some paperwork elements to the job such as keeping track of expenses, sending welcome emails and staying in contact with groups and also getting reviews in (a super important part of the job!)
• Generally helping to improve the marketing reach of the company through social media and always acting in a way to enhance and protect Tru’s excellent reputation.

Who are we looking for?

• Group leaders who can communicate with our Trutravellers and Operations in Europe.
• Must have a European Passport
• Massive plus if you could speak Greek, Croatian, Italian
• Must be a qualified tour guide and have a great sense of humour and fun.
• Self motivated, energetic, responsible, organised, trustworthy, hard working individuals– these attributes are extremely important.
• Must be confident in speaking in front of a large group of people and leading them by yourself (maximum 20 people at a time)
• People who like people and can get along with and build relationships with people from all walks of life “People’s people” - We can teach you the skills but you must have the right attitude and be willing to go over and above to provide customers with the best experience of their lives and further the company's growth and reputation.
• As part of the work is of course travel, you MUST have a passion for travel! And should have plenty of travel experience, especially within Europe!
• Individuals with self-control / responsibility
• People who want to be part of something special and help us continue to grow
• Overall dedicated people who want to enjoy life and work simultaneously

What’s in it for you?

• Excellent references, referrals and experience for CV & portfolio
• Opportunity for future employment if excellent performance
• Enjoy free travel and accommodation with groups around Europe
• Regular parties and special events
• Join a family of fun & ambitious people
• Probably the best experience of your life and the opportunity to do what you love for a living…(priceless)

If you think you have got what it takes and are serious about joining our TruCrew, please apply via the button below. Good luck!