TruTravels Jobs

Supplier Relations Co-Ordinator, Thailand

Location: Thailand

Role: Hybrid

Start Date: June 2025

Are you passionate about travel, adventure and have experience in Operations? We're seeking a dynamic and attention to detail-orientated Thailand Supplier Relations Co-Ordinator to join our team at TruTravels. In this role, you'll be dealing with the design and control of business and supplier relations. Your duties will include but are not limited to, conserving quality control and safety measures as well as analysing and improving organisational processes. We’re looking for someone who is proactive, passionate about supplier relations and wants to combine their love of travel with work! The successful applicant will be based in Thailand.

Who we are:

We’re TruTravels and we’re a tour operator with a difference. We don’t do average. We only do mind-blowingly awesome things. Our trips simplify life by including all accommodation, activities, and transport, creating a hassle-free travel style where everyone has the same experience. Our customers spend more time having fun and less time worrying about their budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family. In a nutshell, we offer life-changing experiences. Game-changing travel. Our TruFamily are what makes us Tru. Joining the TruCrew offers opportunities for growth, incredible experiences and learning whilst working in a fun, dynamic environment.

What you’ll do:

Responsibilities:

• Working alongside our operations, bookings and Tru Leaders team in the UK and Asia.
• Completing analysis of the employees & personal spending.
• Working closely with our Suppliers to build new or develop working relationships.
• Bi-Weekly KPI reports for supplier performance.
• Weekly/Monthly meetings with the team and management.
• Implement action plans to improve and develop any underperforming supplier scores.
• Work closely with the product team to help with new & current product development.
• Negotiation of rates with new and current suppliers.
• Helping the company to promote high morale and communicate the company’s operating policies, customer issues and safety measures.
• Annual contracting and date blocking with Suppliers or DMC’s.
• Contract terms and conditions with suppliers or DMC’s.
• Travel to new product destinations for trial tours or R&D trips.

Requirements:

• Preferred experience in Operations.
• Excellent critical thinking and problem-solving skills
• Good leadership qualities with the ability to provide direction.
• Being able to take initiative regarding problem solving and finding/exploring solutions.
• Must be able to travel at short notice for extended periods (domestically/internationally).
• Strong organisational skills.
• Excellent communication skills, including the ability to actively listen to others and relay information clearly.
• Attention to detail.
• The ability to build effective relationships with suppliers and other team members.
• Ability to work independently as well as in a team, prioritise tasks, and meet deadlines in a fast-paced environment.
• Self-motivated, responsible, organized, trustworthy and hardworking.

To apply please e-mail Roxanne at recruitment@trutravels.com with a cover letter and your CV explaining why you are the perfect person for this role. You can also fill in the form attached.

If you do not hear from us within three weeks of submitting your application, please note that your application has been unsuccessful.

Only candidates progressing to the next stage will be contacted.

Title: Business Development Manager (UK & Europe)

Location: Kingston Upon Thames

Role: Hybrid, 3 days in the office

Start: June 2025

We are looking for a person to help maintain and grow our presence with our Travel Agency Partners in the UK & Europe. Someone who is passionate about travel and wants to use their experience in sales to put people on our life-changing experiences all over the globe. As we grow as a business after the significant bounce back post pandemic we are looking for someone who is confident in their ability to provide confidence and excitement to our agency partners to put their customers on the best tours out there.

Who we are:

We’re TruTravels and we’re a tour operator with a difference… We don’t do average. We only do mind blowingly awesome. Our trips simplify life by including all accommodation, activities and transport, creating a hassle-free travel style where everyone has the same experience. Our customers spend more time having fun and less time worrying about budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family. In a nutshell, we offer life changing experiences. Game changing travel

What you’ll do:

You’ll be our voice! The preacher of our why! You’ll create connections and build relationships with people that can help us influence and inspire more people to live the dream and do some good whilst having the time of their lives. Your personality will be infectious and will need to replicate our brand. You’ll be laid back, funny and can spark conversation in any room.

This will consist of:

• Identifying opportunities for new partnerships with Travel Agencies in the United Kingdom & Europe.
• Nurturing our existing partnerships to maximise their potential.
• Providing data analysis and feedback to how we can improve existing partnerships to our partners as well as the Leadership team at TruTravels.
• Pitching our new lines of products to agency partners across the globe and signing up more partners.
• Creating marketing plans with partners both in store and online to ensure our products gain prominent placements with their audience.
• Providing training to agents both in person and remotely on all TruTravels product whilst highlighting key USPs.
• Thinking creatively and keeping up to date with market trends to build strong campaigns & incentives with partners.
• Understanding what makes our products stand out and thinking of new ways to help get this across to agents & customers.
• Handling any booking issues with our partners in your regions.
• Having a solid understanding on the recruitment cycle of each different partner to make sure new employees are introduced to our products.
• Working with our team to redesign the way we train our partners as the world becomes more remote focused.

What you need to be:

• Travel Industry experience is mandatory for this role
• Passionate about travel
• Confident in presenting in front of all types of people
• An excellent networker with strong verbal and written communication skills
• Comfortable using data to help present performance to senior management as well as using it to help drive our decisions moving forward
• Willing to travel as part of your role and spend time away from home both domestically & internationally
• Driven by sales and able to reach & exceed targets
• Flexible to adjust to changing circumstances
• Holder of a full UK drivers license
• Willing to travel and spend time on the road visiting partners
• Able to manage and motivate a team of brand ambassadors
• Willing to potentially build a team around you
• A team player who is happy to assist in other areas of the business when required

Diversity, Inclusion, Belonging and Fair Opportunity Statement

We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive.

If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway.

What’s in it for you:

• Competitive base salary
• Attractive commission package
• A tight team culture where your ideas will be at the forefront of driving the business
• Opportunity to grow quickly in the business as we grow our team

To apply please e-mail Roxanne at recruitment@trutravels.com with a cover letter and your CV explaining why you are the perfect person for this role.

If you do not hear from us within three weeks of submitting your application, please note that your application has been unsuccessful.

Only candidates progressing to the next stage will be contacted.

GROUP LEADER - EUROPE

Location: Europe

Starting: May 2025

We are currently looking for awesome, motivated individuals to join us in Europe. As a team we are a close knit bunch who live and operate in Europe! The successful applicants/chosen ones will be living, working and partying alongside us here and welcomed into the Tru Fam.

Roles/Duties:

• Your role will be to help give our TruTravellers the experience of a lifetime as you show them around paradise! Taking groups of young travellers (18-30 something) along our itineraries in Europe. You will ultimately be responsible for ensuring that each and every group member has the time of their lives, going over and above to make sure they are comfortable, safe and happy. You will become everyone’s best friend in the group, be entertaining, the star of the show throughout the tour and also generally be awesome!
• As well as looking after customers and keeping them entertained you will have to inform them about the culture, customs and history relating to all of our destinations. You will also keep them informed on day to day plans and activities.
• Show them the best night spots and take them to the best restaurants in the evenings to cater to everyone’s needs.
• You will be taking part in a number of activities from hikes, snorkelling and boat trips etc so you must be reasonably active and not scared to get involved and try new activities.
• Make sure the customers stay safe and follow all local health and safety guidelines.
• There are some paperwork elements to the job such as keeping track of expenses, sending welcome emails and staying in contact with groups and also getting reviews in (a super important part of the job!)
• Generally helping to improve the marketing reach of the company through social media and always acting in a way to enhance and protect Tru’s excellent reputation.

Who are we looking for?

• Group leaders who can communicate with our Trutravellers and Operations in Europe. We are looking for leaders across our Europe Products, if there's one particular tour you are interested in applying for make sure to be clear in your application and why you'd be best suited to that specific tour!
• Must have a European Passport
• Massive plus if you could speak Greek, Croatian, Italian
• Must be a qualified tour guide and have a great sense of humour and fun.
• Self-motivated, energetic, responsible, organised, trustworthy, hard-working individuals– these attributes are extremely important.
• Must be confident in speaking in front of a large group of people and leading them by yourself (maximum 20 people at a time)
• People who like people and can get along with and build relationships with people from all walks of life “People’s people” - We can teach you the skills but you must have the right attitude and be willing to go over and above to provide customers with the best experience of their lives and further the company's growth and reputation.
• As part of the work is of course travel, you MUST have a passion for travel! And should have plenty of travel experience, especially within Europe!
• Individuals with self-control
• People who want to be part of something special and help us continue to grow
• Overall dedicated people who want to enjoy life and work simultaneously

What’s in it for you?

• Excellent references, referrals and experience for CV & portfolio
• Opportunity for future employment if excellent performance
• Enjoy free travel and accommodation with groups around Europe
• Regular parties and special events
• Join a family of fun & ambitious people
• Probably the best experience of your life and the opportunity to do what you love for a living…(priceless)

If you think you have got what it takes and are serious about joining our TruCrew, please apply via the button below. Good luck!

Job Title: Group Leader – Morocco

Location: Marrakech

Starting: March 2025

We are currently seeking enthusiastic, motivated individuals to join our close-knit team in Marrakech, Morocco, starting in March 2025. As a member of our team, you'll live, work and celebrate with us, becoming a valued part of the TruFam.

Who We Are:

TruTravels is a unique tour operator that goes beyond the average to deliver mind-blowingly awesome travel experiences. Our trips simplify travel by including accommodation, activities, and transport, creating a hassle-free experience where everyone shares the same adventure. Our customers enjoy their time without worrying about budget and our laid-back, youthful approach helps them feel comfortable and connected in unfamiliar surroundings. We offer life-changing experiences and game-changing travel.

What You'll Do:

As a Group Leader, you'll be the captain of your tours, responsible for all travellers in your group. You'll build relationships, inspire and influence travellers to embrace the experience and ensure all tour operations run smoothly.

Roles and Duties:

· Guide TruTravelers through an unforgettable experience as you showcase the wonders of Morocco.

· Embody the TruTravels fun, family-oriented vibe and ethos.

· Ensure every tour member has an amazing time, going above and beyond to guarantee their comfort, safety, and happiness.

· Be the life of the party, entertaining and engaging with the group throughout the tour.

· Share knowledge of the culture, customs, and history of our destinations.

· Introduce travellers to the best nightlife and dining experiences, catering to diverse preferences.

· Participate in various activities, including hikes, snorkelling, and boat trips, maintaining a reasonably active lifestyle.

· Ensure customer safety and adherence to local health and safety guidelines.

· Manage paperwork, including expense tracking.

· Contribute to the company's marketing efforts through social media and always uphold TruTravels' excellent reputation.

Who We're Looking For:

· Group leaders who can communicate effectively with TruTravelers and Operations teams.

· Passionate travellers with in-depth knowledge of the travel industry.

· Strong leaders with experience in presenting and training diverse groups.

· You should be able to travel across Europe.

· Highly advantageous if you could speak a European language e.g. Greek, Italian however it’s not required.

· We require our tour guides to be qualified.

· Self-motivated, energetic, responsible, organized, trustworthy and hardworking individuals.

· Confident public speakers capable of leading groups of up to 20 people.

· Passionate travellers who love to explore.

· Responsible individuals with strong leadership skills.

· Dedicated individuals who want to enjoy life and work simultaneously.

What's in it for You:

· Valuable experience for your CV.

· Free travel and accommodation while leading groups around Morocco.

· A fun and ambitious team environment.

· A potentially life-changing experience and the opportunity to pursue your passion for travel as a career.

To Apply:

Please email Roxanne at recruitment@trutravels.com with a cover letter and your CV, explaining why you're the ideal candidate for this role. Alternatively, click the 'Apply Here' button on the advert.

If you do not hear from us within three weeks of submitting your application, please consider your application unsuccessful. Only candidates progressing to the next stage will be contacted.

Title: Accounts Payable Assistant – Bali, Indonesia

Location – Bali, Indonesia

Role - Hybrid

Start date: March 2025

Are you passionate about travel, adventure, and love accounts? We're seeking a dynamic and attention to detail orientated Accounts Payable Assistant to join our team at TruTravels in Bali. In this role, you'll be performing accounting and clerical tasks that are related to accounts payable transactions. Your duties include but are not limited to receiving and logging invoices, maintaining and updating an accounts payable ledger and generating financial statements and reports as well as being across tax laws. We’re looking for someone who is proactive, passionate about accounts and wants to combine their love of travel with work!

The successful applicant will be based in Bali.

Who we are:

We’re TruTravels and we’re a tour operator with a difference… We don’t do average. We only do mind blowingly awesome. Our trips simplify life by including all accommodation, activities and transport, creating a hassle-free travel style where everyone has the same experience. Our customers spend more time having fun and less time worrying about budget. Our laidback and youthful approach makes our customers feel at ease in unfamiliar surroundings and connected to a group of people who have now become their family. In a nutshell, we offer life changing experiences. Game changing travel. Our TruFamily are what makes us Tru. Joining the TruCrew offers opportunities for growth, incredible experiences and learning whilst working in a fun, dynamic environment.

What you’ll do:

Responsibilities:

• Working alongside our operations, bookings and Travel Ninjas team in the UK and Asia
• Reconciling the company’s bank statements and bookkeeping ledgers
• Completing analysis of the employee expenditures
• Managing income and expenditure accounts
• Generating the company’s financial reports using income and expenditure data
• Keeping a check on the company’s finances based on financial status
• Filing and remitting taxes and other financial obligations
• Handling general account queries
• Maintaining a record of all receipts and payments
• Acting as a point of contact for all internal and external financial issues
• Initiating and managing financial and accounting software used

Requirements:

• Proven experience in accounts payable
• Working knowledge of general accounting procedures
• IT literacy, including knowledge of various accounting software programs
• Strong organisational skills, as they typically handle high volumes of invoices
• Excellent communication skills, including the ability to actively listen to others and relay information clearly
• Attention to detail
• The ability to build effective relationships with suppliers and creditors
• Ability to work independently as well as in a team, prioritise tasks and meet deadlines in a fast-paced environment.
• Self-motivated, responsible, organised, trustworthy and hardworking

To apply please e-mail Roxanne at recruitment@trutravels.com with a cover letter and your CV explaining why you are the perfect person for this role. You can also fill in the form attached :)

If you do not hear from us within three weeks of submitting your application, please note that your application has been unsuccessful.

Only candidates progressing to the next stage will be contacted.