TruTravels Jobs

Supplier Relations Coordinator (Indonesia)

Location: Indonesia

Role: Hybrid. WFH 2 days per week and office-based 3 days per week

Contract Type: Full-time, permanent

Start Date: November 2025

Are you passionate about travel, adventure, and have experience in Operations? We're seeking a dynamic and attention to detail-oriented Supplier Relations Coordinator based in Indonesia to join our team at TruTravels. In this role, you'll be dealing with the design and control of business and supplier relations. Your duties will include, but are not limited to, conserving quality control and safety measures, as well as analysing and improving organisational processes. We’re looking for someone who is proactive, passionate about supplier relations and wants to combine their love of travel with work! The successful applicant will be based in Indonesia.

Who we are:

We’re not your typical travel company. At TruTravels, we believe in life-changing experiences, not just for our travellers, but for our team too. Our values guide everything we do: we don’t do average, we act for the benefit of all, we create opportunity, we’re family, and we live the dream.

We’re proud to offer an environment where people can grow, connect and thrive. Through our Elevate programme, we support clear development pathways for everyone in the TruFam, from their first day to future leadership roles. Whether it's through leadership camps, mentoring or fair and transparent promotions, we’re committed to helping our team level up while staying true to who they are.

Join us and be part of a purpose-driven crew that works hard, supports each other and shares a genuine passion for adventure, people and positive impact. If you care about community, growth and creating unforgettable experiences, you’ll fit right in!

Travel far. Live Tru.

What you’ll do:

Responsibilities:

• Working alongside our operations, bookings and Tru Leaders team in the UK, Asia and Latin America.
• Department and personal budget spending
• Working closely with our Suppliers to build new or develop working relationships.
• Bi-Weekly KPI reports for supplier performance.
• Weekly/Monthly meetings with the team and management.
• Implement action plans to improve and develop any underperforming supplier scores.
• Work closely with the product team to help with new & current product development.
• Negotiation of rates with new and current suppliers.
• Helping the company to promote high morale and communicate the company’s operating policies, customer issues and safety measures.
• Annual contracting and date blocking with Suppliers or DMC’s.
• Contract terms and conditions with suppliers or DMC’s.
• Travel to new product destinations for trial tours or R&D trips.

Requirements:

• Preferred experience in Operations (Not essential).
• Excellent critical thinking and problem-solving skills
• Good leadership qualities with the ability to provide direction.
• Being able to take initiative regarding problem solving and finding/exploring solutions.
• Must be able to travel at short notice for extended periods (Domestic/Internationally).
• Strong organizational skills.
• Excellent communication skills, including the ability to actively listen to others and relay information clearly.
• Attention to detail.
• The ability to build effective relationships with suppliers and other team members.
• Ability to work independently as well as in a team, priorities tasks, and meet deadlines in a fast-paced environment.
• Self-motivated, responsible, organized, trustworthy and hardworking.

What’s In It For You?

• At TruTravels, we believe if you’re building epic adventures, your own journey should be just as unforgettable. Here's what you can expect when you join the TruCrew:
• Competitive Salary & Benefits: We know your time and talents are valuable, so we pay you like we mean it. With a benefits package that goes the extra mile, we’ve got your back (and your bank account).
• Learning & Growth Opportunities: Whether you're levelling up your leadership skills, dabbling in digital or dreaming big, we’ll give you the tools, mentorship and support needed. We have a fantastic learning system which will equip you with all the online training you need, via Rise & Workday. A mentor / mentee program and our fantastic Elevate program which has been designed for our TruCrew.
• Travel Perks: You’ll have opportunities to hit the road (or the beach or the mountains), because nothing beats learning the Tru way like experiencing our tours first hand with our TruPoints system.
• Amazing Team Culture: We’re a vibrant, collaborative crew who support each other, celebrate wins (big and small) and know how to have a good time, whether it's brainstorming wild ideas or swapping travel stories over post-work drinks.
• Skill Set Supercharging: From practical experience to creative exploration, you’ll constantly be adding new tools to your travel-sized professional toolkit.
• Fun, Fun and More Fun: Let’s be real, how can we deliver the best travel experiences on the planet if we’re not enjoying the ride ourselves? We keep things energetic, inclusive and filled with good vibes, because happy teams create unforgettable adventures.

We’re All About Diversity, Inclusion, Belonging and Fair Opportunity:

We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds.

We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway.

How to Apply:

To apply, email Roxanne at recruitment@trutravels.com with a cover letter and your CV explaining why we’re the right match! Let’s make magic happen!

If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.